Terms & Conditions

Terms & Conditions

entire agreement

If you require a complete delivery of your orders, please enter an X in the Complete Delivery field on the shipping screen of the customer master record. The indicator is copied into the order header, which you can also use for the purpose.

controlling terms

Buyer expressly agrees that Seller’s Invoice and these Terms and Conditions of Sale represent the complete agreement of the parties with respect to the sale of the product(s) listed on the Invoice and no different or additional terms or conditions in Buyer’s purchase order or in any other prior or subsequent communications in any way adding to, modifying or otherwise changing these Terms and Conditions of Sale shall be binding upon Seller.

acceptance of orders

Seller may accept buyer’s offer to purchase and shall be bound to supply the applicable Goods in accordance with these terms and conditions either by execution of the acknowledgment copy of the order, or acceptable electronic transmission, delivery of the Goods to CAI or by any other statement, act or course of conduct which constitutes acceptance under applicable law.


Unless otherwise indicated on the face of the invoice, all prices are quoted on a per pound basis. Buyer is responsible for any tax or government charges imposed upon the sale or transfer of the Product. Buyer shall not have any right to set off any amounts due hereunder against any amounts which may become payable to Seller under any other agreement.


Unless otherwise agrees in writing signed by officer of Seller, all delivery dates are estimates Seller shall use its reasonable efforts to deliver all Product within the time specified; however, in no case shall Seller be liable for any expense, loss or damage whatsoever suffered by Buyer as a result of the Seller’s failure to deliver Product by the specified date.

transportation and risk of loss

The method and route of shipment are at Seller’s discretion unless Buyer timely supplies explicit instructions otherwise. Title to the Product passes to Buyer when Product is delivered to the selected carrier, even if Seller made a nonconforming tender. Buyer attempts to revoke acceptance of the Product, or Buyer repudiates this document after the Products have been identified hereto.

cancellation or modification

Any order placed with and accepted by Seller may be canceled by Buyer only upon Seller’s approval in a writing signed by an officer of Seller and upon terms that indemnify Seller against any loss. Seller will not accept order cancellations once a product has been delivered to a carrier, without charging a cancellation fee of twenty-five percent (25%) of order value to recover retrieval costs incurred. Seller will not accept cancellations of special orders of non-standard, non-price list products. Seller may cancel all or any part of this order and discontinue its performance hereunder without liability to Buyer in the event Buyer materially breaches this contract, becomes insolvent, is the subject to bankruptcy protection, or is the subject of a receivership, liquidation, dissolution or similar proceeding.


Buyer is responsible for any tax or governmental charge imposed upon the sale or transfer of any product. Any such tax or governmental charge will be added to the total invoice amount. All prices are FOB Seller’s facilities. Applicable freight costs will be added to the invoice.

warranty and disclaimer

Seller warrants that the purchased Product is free from defects in materials and workmanship at the time of delivery. If an analysis is stated on the face of the Invoice, it is not intended to be a complete analysis and is not to be regarded as a specification or warranty, unless specifically stated in writing to be such.

limitation of liability

Buyer acknowledges and agrees that seller’s liability for any claims with respect to the products shall not exceed the amount paid by buyer for the products under the invoice. Such limitations on seller’s liability hereunder shall apply even if seller’s liability is due in whole or in part to its own negligence. Any action by or on behalf of Buyer or its successors or assigns for breach of this document must be commenced within one (1) year after the cause of action as accrued.

return of material

Upon delivery of Product, Buyer shall have five (5) days to inspect Product and notify Seller, in writing, of any defective goods or other cause for rejection. Buyer agrees that five (5) day period provides Buyer a reasonable opportunity to inspect the Product. Such notification shall identify each and every reason for any rejection of Product. Buyer’s failure to reject Product within such five (5) day period shall constitute a waiver of Buyer’s inspection right and an unqualified and irrevocable acceptance of the Product by Buyer.


Buyer shall defend, indemnify and hold harmless Seller and its affiliated or related companies from and against any and all claims, losses, liability, damages and expenses including, but not limited to, attorneys’ fees and cost of defense arising from, related to or in any way connected with or alleged to arise from or out of any asserted deficiencies or defects in Product caused by any alteration or modification thereof by Buyer with or without Seller’s consent, or improper handling or storage by Buyer, the breach of any term or condition stated herein, Buyer’s failure to label Product or Buyer’s improper labeling of Product regardless of whether the labeling was done with or without the advice of Seller, or any act or omission of Buyer including any Claims for or resulting from any injury to person (including death) or damage to property or for economic loss, several or comparative negligence, breach of agreement, breach of warranty or other breach of duty of or by Indemnitee or as a result of Indemnitee’s strict or other product liability. The foregoing indemnification shall not be construed to eliminate or in any way reduce any other indemnification or right which Indemnitee has by law.


Net cash thirty (30) days from the date of Invoice. Amounts not paid within thirty (30) days are overdue and shall accrue interest at a rate of one and one-half percent (1-1/2%) per month or the highest allowed by law, whichever is less. Buyer shall reimburse Seller for any costs incurred in collecting past due sums or any other amounts owed by Buyer for any reason whatsoever, including, but not limited to, court costs and attorneys’ fees.

governing law and arbitration

This document shall be construed and governed by the laws of Thailand. except for the contradiction of the law Both parties specifically exempted the use of the United Nations Convention on the Sale of Goods.

Terms and conditions of product warranty

Warranty of the product by the company from the date of purchase from the company only

Power Technology Support Solution Limited Partnership does not accept returns or exchanges for products with abnormal conditions as follows:

1. There is an abnormal condition such as burned, broken, broken, chipped, bent, collapsed, warped, cracked, pierced or scratched, etc.

2. There is a condition caused by improper storage such as rust stains, oxide stains, water stains, etc.

3.The product is damaged due to external factors such as power failure, overload, lightning, etc.

4. Warranty stickers are torn, torn, dropped, lost, deleted, modified or covered until the essence cannot be seen on the sticker.

5. The product is used incorrectly. It has been modified before permission. There was an accident with the product. There are traces of opening or traces of repair

6.The company Does not provide warranty for any product with pen marks. write on the product and cannot be removed without affecting the essence on the sticker or products

7. Damage or loss This is caused by the packaging that is not strong enough and stable. or not suitable for the product

8.No Serial Number for products that normally have to have. or have a sticker imitating the warranty sticker.

9. Problems arising in connection with software, viruses or the operating system. installed by the buyer

10. Products that have expired warranty. or products that do not detect any signs of damage Must pay a minimum service fee to agree to repair. or not agree to repair

Refund Policy

Power Technology Support Solutions Limited Partnership (the "Company") would like to inform you of the refund policy in order to provide an agreement and create understanding about the use of the website. As follows:

- The company will refund the purchase price to the customer. In the event that the company Unable to deliver products as ordered by the customer.

- Refund period The details are as follows

1.In case the customer pays in full or in installments Cut through credit cards of commercial banks registered in Thailand. The company will send a refund request to the bank. The refund will depend on the policy of each bank. Cardholders will normally receive a refund in the next billing cycle. In the case that the customer pays in full Cut through the True Money Wallet channel will refund back to the True Money Wallet that the customer used to pay. It takes approximately 7-14 business days.

2.In the case that the customer pays in full Cut through debit cards of commercial banks registered in Thailand. The company will send a refund request to the bank. The refund will depend on the policy of each bank. This will take a period of refund from 30-60 days from the date the customer has been notified by the Call Center.

- Unable to cancel, change, amend the purchase order in the following cases

1.In the event of an error in purchasing the product, wrong color, wrong model, wrong type

3.In all cases arising from the change of mind of the purchaser

- The company will not carry out the delivery of goods. and must be refunded only Due to the following cases

1.In the event of an out of stock product (e.g. out of stock, discontinued products)

2.In the event that the product price specified on the website page does not match the actual selling price

3.In the event of a force majeure (System Error) that may occur

- The company reserves the right to refund more than the specified period. In the event of force majeure

- The company reserves the right to change any conditions. without prior notice

If you have any questions or would like more information

Please contact Customer Service Email: cs@powertechnology.co.th ,Line Id: @ucs0762u ,Hotline Tel: 02-1-075-034 ext. 0.

Thank you all for visiting and using our services through the website www.powertechnology.co.th